ReminderClick↑****"FMCG Distributor Professional Consulting"for more marketing and distributor internal management content. The difference between marketing and sales:
- Sales is shooting a duck sitting still; if you miss, the duck might fly away; marketing is scattering grain on the ground to lure the duck over, then gluing its feet to the ground;
- Sales is shooting a static individual target; marketing is cultivating a dynamic overall atmosphere, seeing not just one customer, but customers across the entire market! 【"Soldiers, Generals, and Marshals" in the Marketing Team】
- Soldier: The lowest-ranking soldier sees a customer and only talks about the product; this is peddling. An ordinary soldier focuses on the product with some casual conversation; this is selling. A top soldier focuses on life communication with product introduction as a supplement; this is product marketing.
- General: Communicates with customers mainly about career and life, acting as both mentor and friend; this is relationship marketing.
- Marshal: Communicates with customers about life philosophy and values, respects customers, and moves them to gratitude; this is winning marketing. 【7 Small Habits of Top Salespeople】
- Don't say sharp or mean words;
- Remember customers' names; develop the habit of reviewing member files;
- Try to interact with people you dislike;
- Always respect customer privacy;
- When in a group, if you talk to one person, don't ignore others;
- Be willing to admit mistakes and treat others with integrity;
- Approach everyone with humility. 【6 Personality Traits of Top Salespeople】
- Proactive and persistent, increasing the chance of success;
- Empathy, sensing unspoken customer needs;
- Positive thinking, strong resilience to setbacks, adjusting and restarting;
- Discipline, doing simple things well, accumulating excellence;
- Listen more than talk, listen first then speak, ask the right questions;
- Tell the truth, keep promises, don't lie, don't exaggerate. 【Eight "More Important" Aspects in Sales】
- Finding customers is important, but finding the right customers is more important;
- Understanding the product is important, but understanding needs is more important;
- Knowing the price is important, but knowing the value is more important;
- Integrating into the team is important, but integrating into the customer is more important;
- Being diligent with mouth and feet is important, but being diligent with heart and mind is more important;
- Gaining recognition is important, but gaining trust is more important;
- Reaching cooperation is important, but sustaining cooperation is more important;
- Excellent sales is important, but not needing to sell is more important. 【7 Key Abilities for Successful Sales】
- Study: learning ability;
- Understand: observation and comprehension ability;
- Communicate: communication ability;
- Confidence: firm belief;
- Ethics: moral character;
- Selection: choice;
- Solid Result: performance ability. 【5 Types of Salespeople Who Dramatically Increase Performance】
- Mentor type: leaders who rely on wisdom;
- Fighter type: enjoy talking, good at diplomacy, like to fight alongside sales;
- Police officer type: extremely loyal;
- Confident type: no "impossible";
- Hands-on type: strong sense of responsibility. 【Optimistic Salespeople Are Easier to Approach and Move Customers】
- Optimistic people find the true, good, and beautiful in work and life, and are "sunshine ambassadors" everywhere;
- Sales is the transmission of confidence and the transfer of belief;
- Optimistic salespeople give customers a happy consumption experience, making it easier for them to interact and open up;
- Optimistic salespeople can better overcome setbacks and find the positive side of things. --------------------------------------
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