1% of sales are completed over the phone, 2% after the first contact, 3% after the first follow-up, 5% after the second follow-up, 10% after the third follow-up, and 80% after the 4th to 11th follow-ups!

Follow-up work makes your customers remember you, so when they take action, they think of you first. [The biggest gain in sales] is not the commission, not the promotion, not the capital for showing off, not completing tasks; the biggest gain is that you have one more person in your life who trusts you! [The biggest enemy in sales] is not the opponent, not the price being too high, not the customers who reject you, not the company's policies, not the product being bad; the biggest enemy is your complaints! Your excuses!

  1. Customers are the best teachers, peers are the best role models, and the market is the best school. Only by learning from others' strengths can you surpass them.
  2. Dependence is greater than strength. 97% of sales is building trust, 3% is closing.
  3. Once you learn sales and collecting money, it's hard not to succeed.
  4. Rejection is the beginning of a deal. Sales is a game of saving up; every rejection from a customer is saving money for you.
  5. Create marketing plans that are incredible and irresistible from six aspects: trust, viewpoints, stories, benefits, losses, and altruism.
  6. Sales is the transfer of confidence, the transfer of emotions, and the persuasion of physical effort; negotiation is a contest of determination; closing is the embodiment of willpower.
  7. Without effort, money doesn't come; only money received is money.
  8. Always give customers something valuable, learn to create value, and create the value they need.
  9. Learn to connect all things. Emotional relationships are greater than interest and cooperation; have deep emotional exchanges with customers.
  10. Customers buy not only the product itself, but also the corresponding and additional services.
  11. Network is money network, popularity is wealth, and connections determine destiny.
  12. You never get a second chance to make a first impression on a customer.
  13. Sales equals income. All success in this world is the success of sales. When you learn the skills of selling and collecting money, it's hard to be poor.
  14. Don't underestimate the last few days of each month when doing performance; it's like a 3000-meter race, when you've run 2700 meters, the last 300 meters are crucial. The last few days are the easiest time to create miracles.
  15. There are no unsellable products, only people who can't sell; no firewood that can't be split, just the axe isn't sharp enough; it's not that the market is bad, but that the mind isn't competitive.
  16. First-rate salespeople sell themselves; second-rate sell service; third-rate sell products; fourth-rate sell price.
  17. The first impression you convey when selling: I am your friend, I meet you today to make friends with you; all top experts treat customers like family.
  18. Sell anytime, anywhere, and make selling a habit. Growth is always more important than success; you may not close a deal in sales, but you must not fail to grow in sales.
  19. Only by finding common ground with customers can you build a relationship. Sales is building relationships and networks.
  20. Choose the right pond to catch big fish; the quality of customers must be good. Your choice is ten times more important than effort. If you serve the poor, you'll become poorer; you can position yourself as a jewelry store owner or as a scrap collector; serving ten scraps is not as good as serving one diamond.
  21. Small things are everything; why does a cooked duck fly away? It's because your details failed and made the customer unhappy.
  22. The unchanging magic of sales—listen more, talk less; always ask more, say less; the highest level of service is from the heart, not just formality.
  23. Sales equals helping; all deals are for love! Love him, so close the deal! Receiving money is the beginning of helping the customer.
  24. The beggar spirit necessary for salespeople—smile first when facing customers, and continue despite daily rejections.
  25. Treat old customers with the same enthusiasm as new customers, and treat new customers with the same thoughtfulness as old customers.
  26. Sales is the transfer of confidence, negotiation is a contest of determination; sales is building relationships, sales is gaining trust.
  27. Customers buy more of a feeling—being respected, recognized, and reassured.
  28. Because of proficiency, you are professional; because of professionalism, you are extreme. Only professionals can become experts, and only experts can become winners. No customer plays with amateurs because they know amateurs don't produce good results. Customers always trust experts; experts represent authority and trust.
  29. Salespeople should always ask themselves three questions: Why am I worth others' help? Why should customers refer me? Why should customers pay me?
  30. Money doesn't fall from the sky; to earn money, get it from customers. Buying or not buying is never a price issue, but a value issue. Continuously shape the value of the product to customers.
  31. Look at your product like your own child; no matter how you look at it, you like it. Love yourself, love your product, love your team, love your customers. -END- The best FMCG distributor learning platform in China Focusing on providing professional, practical, and applicable tutorials for enterprises and distributors Committed to helping Chinese FMCG distributors grow rapidly The most professional and practical knowledge base in the FMCG industry Reply with the red number below to get corresponding content Reply with number 1 to view the complete knowledge base | 001 Excellent article selection | 002 Distributor market operations | 003 Terminal visit management | 004 Sales supervisor skills | 005 Sales improvement techniques | 006 Channel expansion | 007 Managing distributors | 008 Distributor development | 009 Distributor internal operations management | 010 Team management | 011 Efficient distribution techniques | 012 Sales manager's eighteen skills | 013 KA operation methods and strategies | 014 First lesson for new salespeople | 015 Internet, brands | [Long press QR code to follow] To join QQ/WeChat groups, click: Read original text