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【The Greatest Reward of Sales】 It is not the commission, not the promotion, not the added capital for showing off. The greatest reward of sales is: having one more person in your life who trusts you!
- Customers are the best teachers, peers are the best role models, and the market is the best school. Only by learning from others' strengths can you surpass them.
- The sense of dependence is greater than strength. 97% of sales is about building trust, and only 3% is about closing the deal.
- Rejection is the beginning of a deal. Sales is a game of saving small amounts and withdrawing in a lump sum; every rejection from a customer is saving money for you.
- Sales is the transmission of confidence, the transfer of emotions, and persuasion through physical effort; negotiation is a contest of determination; closing is a manifestation of willpower.
- Always give customers something of value, learn to create value, and create the value they need.
- Learn to connect all things. Emotional relationships are more important than interest-based or cooperative relationships; have deep emotional exchanges with customers.
- Customers buy not only the product itself, but also the corresponding and additional services.
- Your network is your net worth; your connections are your wealth; your network determines your destiny.
- You never get a second chance to make a first impression on a customer.
- Never underestimate the last few days of each month when it comes to performance. It's like a 3000-meter race: when you've run 2700 meters, the last 300 meters are crucial. The last few days are the easiest time to create miracles.
- There are no unsellable products, only people who can't sell; no firewood that can't be split, only axes that aren't sharp enough; it's not that the market is bad, but that your brain isn't working hard enough.
- First-class salespeople sell themselves; second-class salespeople sell services; third-class salespeople sell products; fourth-class salespeople sell prices.
- The first impression you convey to customers during sales is: I am your friend, and I'm meeting you today to make friends with you. All top experts treat customers like family.
- Sell anytime and anywhere, and make selling a habit. Growth is always more important than success; you may not close a deal in sales, but you must not fail to grow in sales.
- Only by finding common ground with customers can you build a relationship with them. Sales is about building relationships and networks.
- Small things matter. Why does a cooked duck fly away? Because your details failed and made the customer unhappy.
- The unchanging secret of sales is to listen more and talk less, and to ask more and say less; the highest level of service is from the heart, not just a formality.
- The essential beggar spirit of a salesperson: smile at customers first, and keep going even after being rejected many times a day.
- Because of proficiency, you become professional; because of professionalism, you achieve excellence. Only professionals can become experts, and only experts can become winners. No customer will play with amateurs because they know amateurs don't produce good results. Customers only trust experts, and experts represent authority and trustworthiness.
- Salespeople should always ask themselves three questions: Why am I worth others' help? Why should customers refer me to others? Why should customers buy from me?
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