1% of sales are completed over the phone, 2% after the first contact, 3% after the first follow-up, 5% after the second follow-up, 10% after the third follow-up, and 80% after the 4th to 11th follow-ups! Follow-up work makes your customers remember you, so when they take action, they think of you first.

【The biggest gain in sales】 is not the commission, not the promotion, not the capital for showing off, not completing tasks, but: you have one more person in your life who trusts you!

【The biggest enemy in sales】 is not the competitor, not the price being too high, not the customers who reject you, not the company's policies, not the product being bad, but: your complaints! Your excuses!

  1. Customers are the best teachers, peers are the best role models, and the market is the best classroom. Only by learning from others can you surpass them.
  2. The sense of dependence is greater than strength. 97% of sales are about building trust, and 3% is about closing.
  3. Once you learn sales and collecting money, it's hard not to succeed.
  4. Rejection is the beginning of the deal. Sales is a game of saving up; every rejection from a customer is saving money for you.
  5. Create marketing plans that are incredible and irresistible from six aspects: trust, viewpoint, story, benefit, loss, and altruism.
  6. Sales is the transfer of confidence, the shift of emotions, and persuasion through effort; negotiation is a contest of determination; closing is a display of willpower.
  7. Without effort, wealth does not come; only the money received is money.
  8. Always give customers something of value, learn to create value, and create the value they need.
  9. Learn to connect all things. Emotional relationships are greater than interest and cooperation; have deep emotional exchanges with customers.
  10. Customers buy not only the product itself, but also the corresponding and additional services. Connections are money, popularity is wealth, and connections determine destiny.
  11. Goals are not meant to be achieved, but to be surpassed.
  12. You never get a second chance to make a first impression.
  13. Sales equals income. All success in this world is the success of sales. Once you learn the skills of selling and collecting money, it's hard to be poor.
  14. Don't underestimate the last few days of each month; it's like a 3000-meter race, when you've run 2700 meters, the last 300 meters are crucial. The last few days are the easiest time to create miracles.
  15. There are no unsellable products, only people who can't sell; no firewood that can't be split, just an axe that isn't sharp enough; it's not that the market is bad, but that your brain isn't working.
  16. First-rate salespeople sell themselves; second-rate sell service; third-rate sell products; fourth-rate sell price.
  17. The first impression you convey to customers is: I am your friend, and I'm here to make friends with you. All top experts treat customers like family.
  18. Sell anytime, anywhere, and make selling a habit. Growth is always more important than success; you may not close a deal, but you must grow.
  19. Only by finding common ground with customers can you build a relationship. Sales is about building relationships and networks.
  20. Choose the right pond to catch big fish; the quality of customers must be good. Your choice is ten times more important than effort. If you serve the poor, you will become poorer; you can position yourself as a jewelry store owner or a scrap collector; serving ten scraps is not as good as serving one diamond.
  21. Small things are everything. Why does a cooked duck fly away? Because your details failed and made the customer unhappy.
  22. The unchanging secret of sales is to listen more and talk less, ask more and say less; the highest level of service is from the heart, not just form.
  23. Sales equals helping; all deals are for love! Love him, so close the deal! Receiving money is the beginning of helping the customer.
  24. The beggar spirit that salespeople must have: smile at 'customers' first, and even after being rejected many times a day, keep going as usual.
  25. Treat old customers with the same enthusiasm as new ones, and new customers with the same thoughtfulness as old ones.
  26. Sales is the transfer of confidence, negotiation is a contest of determination; sales is building relationships and gaining trust.
  27. Customers buy more of a feeling—being respected, recognized, and reassured.
  28. Because of proficiency, you are professional; because of professionalism, you are excellent. Only professionals can become experts, and only experts can become winners. No customer plays with amateurs because they know amateurs don't produce good results. Customers always trust experts, who represent authority and trust.
  29. Salespeople should always ask themselves three questions: Why am I worth others' help? Why would customers refer me? Why would customers buy from me?
  30. Money doesn't fall from the sky; to make money, get it from customers. Buying or not buying is never about price, but about value. Continuously shape the value of your product to customers.
  31. Look at your product like your own child; no matter how you look at it, you like it. Love yourself, love your product, love your team, and love your customers.
  32. Sales is the transfer of confidence and the shift of emotions. -END-