Preface: Good product display leaves customers with an impression of professional management and attentive service, while helping retail departments achieve better product management, increase store sales, create a shopping atmosphere, stimulate purchase desire, and attract and retain customers. However, given the numerous display requirements and product varieties, frontline staff often find it hard to remember and master them. Therefore, basic display principles and standards have been compiled into rhymes, with illustrations to facilitate frontline staff's understanding and practical application.
Display Rhymes "Store display: four separations; neatness and cleanliness are the foundation." "Four evaluation principles; continuous innovation with five elements." "Vertical display for grouping; remember light on top, heavy below." "Products placed neatly; forward display for full facing." "Easy to see and find; reachable at arm's height." "Front facing outward, not upside down; price tags correspond to products." "Stand upright if possible, align top and bottom; left low, right high for price groups." "Golden position for key items; don't cover brand products." "Categorize and concentrate to create themes; related layout for good service." "First in, first out to reduce expiry; fixed shelf positions, don't neglect." "Featured products at end caps; use props as aids." "Small items on the checkout counter; protect valuable items from theft."
Detailed Display Illustrations
1. Store Display: Four Separations For products with separate display requirements, follow the instructions of higher authorities by setting up dedicated counters or areas, or special individual displays.
2. Neatness and Cleanliness Are the Foundation Regardless of the display method or requirements, keeping the display areas such as shelves, counters, dump bins, and carts clean and tidy is the most basic requirement. Therefore, any items unrelated to the displayed products must not appear in the display area, and any items or actions that could damage the product image must be avoided.
3. Four Evaluation Principles The effectiveness of a display can be evaluated using the VADS principle: V (Visual): Does it align with customer sightlines to maximize attraction? A (Activity): Does it match the consumption habits of the target audience? D (Difference): Are key products or themes displayed differently to stand out among the many products in the store? S (Sale): Does it boost sales and enhance the store's image?
4. Continuous Innovation with Five Elements Any display innovation relies on adjusting the display position, changing the products or series displayed, refining the regionalization of displays, highlighting product prices, and using auxiliary promotional materials—these five elements.
5. Vertical Display for Grouping Vertical display aligns better with customer sightline trajectories than horizontal display, maximizing attention to the facing and avoiding blind spots. As shown below:
6. Remember Light on Top, Heavy Below When displaying, pay attention to safety and product presentation. Generally, the top shelf is suitable for lighter, smaller items; the middle shelf for lighter, slightly larger items; the bottom shelf for heavier, bulky, and fragile items, as shown below:
7. Products Placed Neatly Products must be arranged neatly to create a sense of volume and aesthetics, attracting customer attention and enhancing the overall store image. As shown below:
8. Forward Display for Full Facing Similar to neat placement, forward display better showcases products, creating volume and beauty, and fully utilizes display tools to enhance the effect. As shown below:
9. Easy to See and Find The primary condition for display is that customers and staff can easily see, find, and access the products. Therefore, every single item on display must meet this basic requirement.
10. Reachable at Arm's Height Similar to visibility, the display height should be within easy reach of staff or customers.
11. Front Facing Outward, Not Upside Down Products should face the customer with the front side outward, which not only facilitates customer attention but also reflects the store's basic management level.
12. Price Tags Correspond to Products Price tags and products must correspond one-to-one to avoid creating a negative impression of price traps, which could reduce customer trust, and to facilitate direct purchases.
13. Stand Upright if Possible, Align Top and Bottom Products that can stand upright should be displayed upright to increase the visible area and enhance product attention.
14. Left Low, Right High for Price Groups Generally, products should be arranged according to customer traffic flow, displaying low-, medium-, and high-priced items in sequence. Especially, placing low-priced items at the customer entry point helps establish a low-price image for the store.
15. Golden Position for Key Items On the same shelf, different display positions can lead to different sales due to varying customer viewing patterns. Generally, items at eye level sell the most, while those requiring customers to look up or squat down sell less.
16. Don't Cover Brand Products Brand products are crucial for store traffic. Depending on their sales characteristics, they can be classified as key, auxiliary, or other products, and their positions adjusted accordingly. However, they should not be deliberately obscured or hidden.
17. Categorize and Concentrate to Create Themes Thematic displays are an excellent way to enhance display effectiveness and customer attention. Basic displays can be themed according to the store's product categories, while special displays can incorporate more emotional themes to improve the effect. As shown:
18. Related Layout for Good Service Retail departments should plan the display layout based on customer traffic flow and target customer habits. Typically, seasonal categories and promotional items can be placed near the entrance (to increase footfall), promotional categories can be set at traffic flow junctions (to extend customer paths), and product association areas can be established inside the store based on different customer needs. As shown:
19. First In, First Out to Reduce Expiry To avoid expiry losses, displays should follow the first-in, first-out principle.
20. Fixed Shelf Positions, Don't Neglect To maximize display effectiveness and solidify product management, retail stores should gradually implement fixed shelf positions where conditions allow, strengthening product management. As shown:
21. Featured Products at End Caps In addition to basic display positions, featured products such as seasonal items, promotional items, and new or special products should, where management permits, be given additional end cap or cart displays to create a better store marketing atmosphere.
22. Use Props as Aids Display is not just about products; it also involves combining products with display tools like special price signs and POP materials. Proper use of display tools can highlight key products and achieve the goal of a silent salesperson.
23. Small Items on the Checkout Counter Generally, suitable items for checkout counter displays include small items, convenience goods, products easily overlooked, impulse purchase items, seasonal small items, and low-ticket items. This encourages "add-on" purchases and increases the number of items per customer.
24. Protect Valuable Items from Theft Valuable items prone to theft should be displayed in closed counters with dedicated staff management and daily handover. Typically, products from famous brands, bestsellers in the local area, relatively high-priced items, and items frequently lost during inventory are targets for theft. These require special display designs, such as empty box displays, anti-theft magnetic strips, or closed counter displays.
Source: Internet -END-
