To help channel supervisors quickly get into work mode and facilitate memorization, Shengchu Consulting has compiled the following key points and methods for various channel operations based on years of experience and insights:
County-level Supervisor: Know your region; total capacity, product volume; Competitor info, industry trends; customer minds, consumers; channel layout, core stores; be familiar with the above. Strengthen professionalism; go all out to assist sales. Plan comprehensively, allocate reasonably; control key points. Take the lead, guide; conclude market, propose plans. Be familiar with all channels; have clear targets. When things happen, don't panic; calm down, handle with composure. Replace defective goods promptly; analyze customer feedback. Keep product prices rigid; control product flow. Summarize daily, prioritize; plan with routes. Don't promise beyond authority; keep credibility, value integrity.
Distribution Channel: Distributors are necessary; mom-and-pop stores, community stores; Small supermarkets, small restaurants; with networks, fill gaps. Distributors with good integrity; avoid counterfeit goods; Clear thinking, follow the manufacturer; loyalty is extraordinary. Have group buying, have networks; can deliver, good customer relations. Visit distributors frequently; with good relations, chat more. Summarize daily, prioritize; plan with routes; visit every two or three days. Notify in advance of activities. Monitor product prices; control product flow. Know distributors well; keep clear records of purchases, sales, and inventory. Remember the boss's name; keep address and phone in mind; know preferences and dislikes; related people are also important; Delivery staff, the boss's wife; keep credibility, value integrity.
Supermarket Channel: Large supermarkets have strong displays, new displays promote consumption. Get shelf space, add end caps; display stands are effective. High traffic, wide influence; use well to build image. In large supermarkets, display well; position well, be conspicuous. Horizontal lines, vertical planes; single product lines, series planes. On holidays, use end caps; promote to increase sales. Large supermarkets are well-located; near residential areas, close to offices; Convenient transportation, gather people; have group buying, retail is brisk. Visit large supermarkets frequently; with good relations, chat more. Summarize daily, prioritize; plan with routes. Before visits, be clear about purpose; visit every two or three days. Send greetings on holidays; notify in advance of activities. Know large supermarkets well; keep clear records of purchases, sales, and inventory. Remember key people; keep address and phone in mind. Finance, warehouse, and stock clerks; buyers, department heads, and promoters; know preferences and dislikes; congratulate on birthdays.
Tobacco and Alcohol Store Channel: Tobacco and alcohol stores are very important; they have sales volume and image. Remember the 80/20 rule; keep it in mind forever. The 20% are key stores; with large sales, must control. The 80% are ordinary stores; with small volume, they build image. Points and planes complement each other; product volume will surely rise. In tobacco and alcohol stores, display well; position well, be conspicuous. Horizontal lines, vertical planes; three single products, full series. Key stores are well-located; near residential areas, adjacent to offices. Near hotels, there is foot traffic; business is good; integrity is good. Avoid counterfeit goods; have ideas, follow the manufacturer. Key stores contribute greatly; strong group buying, brisk retail. Visit tobacco and alcohol stores frequently; with good relations, chat more. Summarize daily, prioritize; plan with routes. Before visits, be clear about purpose; visit every two or three days. Speak and act neither humble nor arrogant; details determine success or failure. On holidays, send greetings; notify of activities. Know tobacco and alcohol stores well; keep clear records of purchases, sales, and inventory. Remember the boss's name; keep address and phone in mind. Salespeople, the boss's wife; key people, don't forget. Know preferences and dislikes; often think, put yourself in their shoes. Express opinions after deep thought; raise objections promptly.
Restaurant Channel: Pay attention to restaurants; use small plates to drive large plates; The plate-in-plate strategy is evident here; grasp the big and also take care of the small. Key stores have great influence; target groups have many social engagements. Business and government affairs are strong; maintain well, word-of-mouth spreads. In restaurants, display is needed; on the wine shelf, be conspicuous. Each single product should be on the shelf; place in the middle for easy access. Key stores are well-located; large area, many private rooms. Luxurious decoration, high grade; many units, bustling. Key stores have good integrity; avoid counterfeit goods; can cooperate, contribute greatly; have sales volume, wide influence. Visit restaurants frequently; with good relations, chat more. Summarize daily, prioritize; plan with routes. Before visits, be clear about purpose; visit every two or three days. Send greetings on holidays; notify in advance of activities. Know restaurants well; keep clear records of purchases, sales, and inventory. Remember key people; keep address and phone in mind. Know preferences and dislikes; don't forget important dates. Boss, warehouse manager, and lobby manager; cashier, finance, and waitstaff. Be honest, don't deceive; keep promises, fulfill commitments.
Group Buying Channel: Doing group buying is necessary; it brings sales volume and influence. Key people lead the drinking; subordinates follow. Visit group buying places frequently; with good relations, chat more. Go often, don't go empty-handed; summarize daily, prioritize. Plan with routes; visit every two or three days. Speak and act neither humble nor arrogant; details determine success or failure. On holidays, send blessings; notify in advance of activities. Know key people well; know the trunk capacity clearly. Keep address and phone in mind; know preferences and dislikes. Be diligent in legs, tight-lipped; sharp-eyed, clear-headed.
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