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Can Mom-and-Pop Stores Catch the Express Retail Dividend?
The level of cognition determines the amount of profit. After three years of pandemic, consumer habits have changed, and physical store traffic has declined. Data from the China Chain Store & Franchise Association shows that in the past year, 67.2% of convenience stores saw a year-on-year decrease in customer visits, while only 21.9% saw an increase. With large-scale traffic decline, convenience stores are at a critical juncture. Zhou Chenmin, operations director of Wuhan-based convenience store chain Today, said, "Before 2020, our average daily foot traffic per store was around 550 people. After the pandemic, offline traffic has decreased significantly, and now it has dropped by more than 100 people. This is very serious."
达尔闻Attention Mom-and-Pop Stores: Local Convenience Stores Have Already Paved the Way for 'Instant Retail'
The level of awareness determines the amount of profit. After three years of pandemic, consumer habits have changed, and physical store traffic has declined. Data from the China Chain Store & Franchise Association shows that in the past year, 67.2% of convenience stores saw a year-on-year decrease in customer visits, while only 21.9% saw an increase. With large-scale traffic declines, convenience stores are at a critical juncture. Zhou Chenmin, operations director of Wuhan-based convenience store chain Today, said, 'Before 2020, our average daily foot traffic per store was around 550 people. After the pandemic, offline traffic has decreased significantly, and now it's down by more than 100 people, which is very serious.'
达尔闻