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Traditional Supermarkets Strike Back at E-commerce
Two pandemics triggered key turning points in China's retail history. In 1995, Carrefour led the charge into the Chinese market, and by the turn of the millennium, hypermarkets were the epitome of modern shopping. However, the SARS outbreak in 2003 gave rise to e-commerce, which eroded the dominance of traditional supermarkets. Now, with the COVID-19 pandemic, instant retail is enabling traditional supermarkets to counterattack by leveraging local supply and rapid delivery.
联商网Goodbye, Lotte Mart!
Lotte Mart has finally found a new buyer for its Chinese operations. Liqun Commercial Group announced it will acquire 12 Hong Kong and East China legal entities from Lotte Shopping (Hong Kong) for 1.665 billion yuan, gaining 15 properties and 72 stores. This move marks Liqun's expansion from a regional to a national retail group.
联商网Should You Offer Discounts During Sales? You Decide!
When you frequently offer discounts, your customer base subtly shifts: some loyal customers who appreciate your product or brand may leave, while more price-sensitive customers will frequent your store. Discounting can create a vicious cycle and damage your brand, so it's crucial to focus on service and value instead.
联商网Have You Really Seen the Absolute Advantages of Physical Stores?
Physical stores are often criticized for limited product display, high costs, low efficiency, and lack of customer stickiness. However, these criticisms may be one-sided, as physical stores have inherent advantages such as experiential shopping, higher cross-selling rates, and instant gratification. To thrive, physical retailers need to adopt online strategies like personalized service, enticing promotions, and an omnichannel approach.
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