Ambient Temperature Business Representative Section
- Pre-visit preparation work
- Review in advance, attend morning meeting
- Set goals
- Mental preparation
- Make a plan
- Sales tools
- During the visit:
- Check outdoor advertising, customer profile card, greet upon entering the store
- Check indoor advertising, organize product displays:
- Restock shelves, organize warehouse
- Collect and record competitor information
- Check inventory, fill in customer profile card and contact card
- Analyze sales status and suggest order quantities
- Remind about accounts, thank the customer, and inform of next visit date
- After the visit, summarize/review the visit:
- Fill in required forms, attend evening meeting.
- Review the visit process, check the difference between actual sales and targets
- Communicate with superiors, seek company support to solve difficult problems
- Contact distributors regarding supply and other customer service issues
Low-Temperature Business Representative Section
- Pre-visit preparation work
- Review in advance, attend morning meeting
- Set goals: pay attention to freezer integration and freezer placement
- Mental preparation
- Make a plan:
- Sales tools: pay attention to bottleneck tags
- During the visit
- Check outdoor advertising, customer profile card, greet upon entering the store
- Check indoor advertising, organize product displays
- Restock freezers, organize warehouse
- Collect and record competitor information
- Check inventory, fill in customer profile card and contact card
- Analyze sales status and suggest order quantities
- Remind about accounts, thank the customer, and inform of next visit date
- After the visit, summarize/review the visit:
- Fill in required forms, attend evening meeting.
- Review the visit process, check the difference between actual sales and targets
- Communicate with superiors, seek company support to solve difficult problems
- Contact distributors regarding supply and other customer service issues
Ice Cream Business Representative Section
- What should the pre-visit plan include?
- Review in advance
- Where to go today What to do today, key points of ice cream terminal management: Freezer: dedicated freezer for exclusive placement, position number one; in non-dedicated freezers, number one display Product: focus on distribution, prioritize main products Image: build advertising, vivid displays
- Assets: ensure dedicated freezers are not lost, effectively under control
- What to bring today
- What to say today
- During the visit
- Check outdoor advertising, customer card, greet upon entering the store
- Check in-store advertising, clean and adjust freezers
- Restock products in baskets, organize freezers
- Listen, observe, and record competitor information
- Record inventory and sales, fill in customer profile card
- Analyze sales status and opportunities, suggest orders
- Remind about accounts, thank the customer, and inform of next visit date
- After the visit:
- Write a report (salesperson daily work report) and fill in required forms, attend evening meeting
- Review the visit process, check the difference between actual sales and targets
- Communicate with superiors, seek company support to solve difficult problems
- Contact distributors regarding supply and other customer service issues
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