Articles by 刘强东

Liu Qiangdong: The Fourth Retail Revolution Will Surpass the Internet

The retail industry has recognized three revolutions: department stores, chain stores, and supermarkets. The fourth retail revolution, built on the foundation of internet e-commerce but surpassing it, will usher humanity into the era of intelligent commerce. The essence of retail remains cost, efficiency, and experience, but the ways of creating and realizing value will inevitably change.