As market economy reforms deepen and competition intensifies, industry segmentation has become inevitable, and innovation across sectors is becoming the main theme of the times. Is 'new' necessarily 'good'? Ultimately, consumers decide! Looking at the development of China's FMCG industry, the biannual spring and autumn sugar and wine fairs are the best microcosm. Since the fairs began, each session has featured thousands of new products. After launch, some gain consumer favor, while others are rejected or slowly accepted. Therefore, distributors—the frontline support for manufacturers—experience mixed fortunes. What are the reasons? How can they avoid becoming 'shocked merchants'? Based on years of practice, I summarize the following 13 principles for reference. 1. Master national industry information, development trends, and new product trends. The FMCG industry spans many fields, and the differentiated consumption needs across levels create multi-tiered channels and price points. Distributors must fully understand this complex competitive environment. First, they should thoroughly understand laws and regulations and grasp policy direction. Second, they should learn to master industry information and development trends in their own field, clearly knowing whether their products are 'sunrise' or 'sunset' products. Then, they should combine regional market consumption habits with their own channel advantages to selectively integrate new products, avoiding 'acclimatization' issues. 2. Analyze the competitive environment of the manufacturer's products. Distributor platforms are indispensable market support points for corporate strategy and a powerful force. Therefore, distributors must fully understand the company's strategic thinking. Generally, manufacturers launch new products for two purposes: first, to cultivate consumers and market share, creating an industry and a brand; second, to build on existing market share by innovating, aiming to capture part or all of the market share or expand the category's share. For the latter, every new product has a competitive rival. What is its current market share? Terminal performance? Promotion methods? Consumer feedback? How does the existing manufacturer's positioning respond? Where are the market opportunities and entry points for the new product? These are all issues distributors must consider when taking on new products. 3. Analyze whether the manufacturer's product lifecycle planning is reasonable. Due to severe product homogenization in the domestic market, distributors must fully understand the manufacturer's lifecycle planning for new product launches. How are the 'introduction period,' 'growth period,' 'development period,' and 'decline period' planned? How is the lifecycle duration planned? What are the corresponding stage-specific strategies and tactical combinations? These are crucial factors distributors must understand in detail when taking on new products. 4. Analyze whether the manufacturer's product positioning is precise. Due to differentiated consumption needs leading to multi-tiered channels and price points, distributors must clearly understand the manufacturer's new product positioning. Generally, this involves several aspects: First, product positioning: Does the new product meet target consumer needs? Is it precisely aimed at high-end, mid-range, or low-end consumers? Second, price positioning: Does the price align with mainstream consumption? Is it precisely positioned for high-end, mid-range, or low-end consumption? Third, channel positioning: Does the channel fit mainstream formats? Is it precisely aimed at supermarkets, circulation, or special channels? Fourth, promotion positioning: Does the stage-specific promotion align with consumer psychology and the product's lifecycle? 5. Indirectly understand the manufacturer's strategic development plan, brand strategy, and corporate vision. Every company hopes that through the concerted efforts of all employees, it can achieve a certain state in a certain field—this is the corporate vision. To realize this vision, companies tirelessly pursue it, setting stage-by-stage development goals and strategic plans, launching corresponding brands, and formulating strategies and tactics with unified thinking and coordinated action. Distributors must deeply understand and comprehensively analyze whether their own companies match the manufacturer's philosophy and whether they can keep up with the manufacturer's development plans at each stage. Otherwise, the marriage between distributor and manufacturer will ultimately result in the distributor making a wedding dress for the manufacturer... parting on bad terms. 6. Indirectly understand the manufacturer's growth history and reputation. We all live in a competitive society, and the essence of competition is ultimately the competition of corporate strength. Corporate strength is a key factor in ensuring the success of new product launches. Distributors can learn about the manufacturer's growth history, after-sales service, and support levels through existing partners in the manufacturer's local area or nearby, fully grasping the company's reputation. Corporate reputation is the prerequisite and key to manufacturer-distributor cooperation. A company without reputation will only drag distributors deeper and deeper, unable to extricate themselves. 7. Master the company's business philosophy, corporate culture, and the core thinking of management. Distributors should fully discern the manufacturer's business philosophy and corporate culture through multiple communications with its personnel. They should regularly visit the company, experience its culture, communicate with the core management, and fully grasp the core business thinking, avoiding situations where mid- and lower-level staff, for personal gain, miscommunicate company ideas, causing economic losses to distributors. 8. Understand the manufacturer's sales in other markets, market share, product flow and velocity, and cross-region dumping. Before taking on a new product, distributors must learn about the manufacturer's existing market share through various channels. By visiting mature markets or calling distributor networks, they should fully understand the product's market share, flow, per-store sales, terminal performance, cross-region dumping, and the manufacturer's control attitude. These factors determine the direct and indirect benefits for distributors during new product operations. 9. Analyze whether the manufacturer's main channels highly overlap with the distributor's own strong channels. If the manufacturer's new product positioning is clear and precise, it will select customers with clear goals and targeted approaches. For example, if the product is mainly sold in bulk, the manufacturer will choose customers with bulk experience; those without such experience are generally not in the selection range. Therefore, when selecting new products, distributors must base decisions on their own conditions, the manufacturer's positioning, and their own advantageous channels, achieving a high degree of overlap. Avoid choosing new products beyond your capabilities; otherwise, you may not only fail to get manufacturer support but also suffer economic losses. 10. Understand the manufacturer's market layout strategy and planning. Every new product launch comes with a detailed plan, including market layout strategy, covering key regions, key channels, key items, and corresponding channel policies, expense policies, and personnel deployment. Fully understanding the manufacturer's market layout strategy is crucial. First, it clarifies the manufacturer's attitude and determination toward your market. Second, it allows you to assess whether your resource allocation meets the manufacturer's needs, avoiding cash flow shortages if new product sales surge. 11. Understand the stability of the manufacturer's sales team and the operational capability of its personnel. Team strength is another important factor in manufacturer market support. A stable, effective sales team can not only easily manage the manufacturer's products but also help distributors solve many market problems. Companies that frequently change personnel tend to have more market issues, weaker corporate strength, and vague business thinking. Therefore, when selecting a manufacturer for new products, the stability of the sales team and the operational capability of its personnel are important considerations. 12. Compare and analyze the company's market expense management processes, systems, and credit. Market expenses are a responsibility and benefit in the close cooperation between manufacturer and distributor in market operations. Distributors must fully understand the manufacturer's market expense policies and processes. They need to know clearly which expenses are borne by the manufacturer and which by the distributor. What are the reimbursement times, procedures, and processes for expenses advanced by the distributor? How strong is the manufacturer's support for market expenses? These are all factors distributors must consider. In recent years, many distributors have suffered losses due to market expense credit issues, making this a very sensitive issue in manufacturer-distributor cooperation. Therefore, distributors must not only learn about corporate credit from multiple sources but also familiarize themselves with and compare the manufacturer's market expense management systems. Avoid blindly trusting the one-sided statements of the manufacturer's local sales personnel. 13. Fully analyze your own company's strengths and weaknesses, leveraging strengths and avoiding weaknesses. Distributor companies should give themselves a clear positioning and stage-by-stage planning, make decisions based on their own situation, and be very clear about their strengths and weaknesses, avoiding overambition. I have witnessed many distributor companies that, due to lack of self-awareness, took on first-tier brands without the strength to support them, ultimately leading to severe cash flow shortages and losing years of achievements in one year. Many others, in blind expansion and pursuit of diversification, took on supermarket products when they were strong in the catering channel, paying tuition year after year! Therefore, leveraging strengths, avoiding weaknesses, and being prepared are the keys to invincibility. Statement: This article has been authorized for publication by the original author. For reprints, please contact the author. Zhu Danpeng, Researcher at China Brand Research Institute Winner of the 9th China Marketing Golden Tripod Award, China's 2013 Outstanding Professional Manager. He has served companies such as US Duracell Batteries, UK United Biscuits, France Danone Group, Yake (China), and Guangdong Huashanquan Group. With over 24 years in the FMCG industry, he has deep research on China's food industry and serves as a special industry commentator for multiple mainstream financial media. His book '66 Rules for SME Survival' is available on Amazon and Dangdang. -END- Featured Content Reply with the following keywords to search and read related articles: Sales Supervisor, Second-Tier Management, Regional Manager, Distributor Management, New Channels, City Manager, Competition, 2015, Manufacturer-Distributor Game, Product Slow Sales, Terminal Visit Management, Route Management, Deep Distribution, Internal Management, Sales Skills, Profit Improvement, Recruitment, Distribution, Daily Management, Team Motivation, Trade Promotion, Sales Misconceptions, New Product Launch, Township Market, New Product Pricing, Sales Target Achievement, Closing Deals, Market Visit Inspection, Baijiu, Beer, Sales Increase, Agent Products, Cross-Region Dumping, KA, Terminal Visualization, New Market, Market Operation, Learning, Book Recommendations, Inventory Management, New Salespeople, Consumer Promotion, Execution, Old Products, Expired Product Handling, Model Market, Investment Attraction, New Media, Distributor Development, Performance Assessment, Assessment, Annual Planning, Shopping Guide, Morning Meeting, Display, Transformation, Pressure Stock, Holidays, Distributor Cost Control, Channel Operation, Marketing Theory and Laws, Brand Truth, Order Meeting, Team Management, Training, Work Report, Work Report.
Brand Marketing · Dealer Operations · Management & Methods
Zhu Danpeng: How Can Distributors Avoid Becoming 'Shocked Merchants' When Selecting New Products?
As market economy reforms deepen and competition intensifies, industry segmentation has become inevitable, and innovation across sectors is a defining trend. But is 'new' necessarily 'good'? Ultimately, consumers decide. Looking at the development of China's FMCG industry, the biannual sugar and wine fairs are a microcosm: thousands of new products debut each session, some winning consumer favor, others being rejected or slowly accepted. Thus, distributors—the frontline support for manufacturers—experience mixed fortunes. Why? How can they avoid becoming 'shocked merchants'? The author offers 13 principles based on years of experience.
