The person who wrote this in the chairman's office is Terry Gou, founder of Hon Hai Group, the Taiwanese company Hon Hai Precision (which owns Foxconn Technology Group). When he visited his factory, he had a brief exchange with the engineers there. Among them, one bold individual loudly asked the chairman: "Why am I the one exhausted, while you are the richest?" Asking such a question shows some nerve; it really makes one break out in a cold sweat for him. But Gou's answer was simple and clear, thought-provoking, and stunned the entire audience! "There are three differences between us" First: 30 years ago, when I founded the company, I bet everything I had. It was succeed or perish. You, on the other hand, sent in your resume and came to work for our company, and you can leave at any time. Our difference lies in "entrepreneurship vs. employment" Second: I continuously innovate based on the market and connect with resources everywhere. You only do your assigned work and occasionally throw tantrums. Our difference lies in "choosing vs. being chosen" Third: I think 24 hours a day about how the company can develop and create profits. Every decision I make can affect the income and future of everyone in the company. You only think about when you can rest and what is unfair to you. Our difference lies in "the weight of responsibility" "Once you understand these three differences, you won't dwell on your current situation. Instead, you will learn to grow with the company, and you may eventually become a pillar of the company." Dear colleagues: Let's examine our own work attitudes! If:

(1) You just answer the phone and tell customers you don't know or can't help.

(2) You just process orders without following up, tracking, reporting problems, or resolving them.

(3) You just generate reports without verifying the accuracy of the numbers.

(4) You just answer the phone without ever hoping customers feel satisfied or hoping they order more.

(5) You just think of yourself as an assistant, never considering that your every word and action represents the business, the supervisor, the boss, and the company. Then you are not qualified to be a competent assistant; your job can be done by anyone. If: (1) You never keep the department's performance goals in mind at all times.

(2) You never think about how your personal goals relate to achieving department goals.

(3) After sending samples, you never think about the results or why there's no news.

(4) After quoting, you never follow up on why there's no order or how much difference is needed to close the deal.

(5) When orders increase, you never think about why; you just go with the flow and dance to the customer's tune.

(6) When orders decrease, you don't investigate the cause; you feel nothing and take no action.

(7) You never think about being more professional and trustworthy in front of customers.

(8) You don't plan your work, manage your time, control costs, or educate customers.

(9) You think developing new customers and new markets is troublesome and painful. Then you are not qualified to be a competent salesperson; you are a burden to all of us. If: (1) You don't treat customer needs as very important.

(2) You don't treat customer complaints as priority issues to proactively investigate and review.

(3) You often deliver late, thinking customers will always wait for you.

(4) When sales reports customer issues, you find them annoying.

(5) When customers report quality issues, you find them picky and view them as bad customers.

(6) You often say "troublesome," "difficult," "don't want to do it," or "impossible."

(7) You treat coming to work as routine, not proactively seeking problems or improving quality. Then you are not qualified to be a competent production supervisor; working with you is exhausting. Every day we work hard outside, but without good quality and good service as support, all efforts are discounted, and promises to customers will be broken. We become a company with first-class eloquence, second-class quality, and third-class service. After reading this, are you, as an employee, still complaining that the boss gets more money while you get less? Anyone's effort and reward are directly proportional. When you have a mental block, try switching roles and think from the boss's perspective. As they say, understanding is everything. Without complaining and with gratitude, you can do your job well and achieve success. Source: Compiled from the internet -END-