一 Manufacturers have invented too many theories and methods for selecting suitable distributors, while distributors' selection of manufacturers and brands basically relies on the owner's social experience. Compared with the methods manufacturers use to select distributors, the methods for distributors to select manufacturers are almost blank; the ratio of research literature between the two may be as high as 1000:1! This knowledge asymmetry is not only detrimental to distributors but also to manufacturers: if distributors cannot select suitable manufacturers and brands, it also means manufacturers cannot find suitable distributors. Therefore, distributors must solve the decision-making mindset for brand selection from a theoretical height. When marketing books, magazines, and websites are filled with literature on how manufacturers select distributors, and when manufacturers claim they choose the most suitable distributor rather than the largest, what do distributors think? Don't manufacturers like powerful large distributors? In fact, manufacturers with such thoughts are merely lacking confidence in themselves and have insecure expectations about future market control! Distributors' current "brand selection" methods fall into the following three categories: First, the intuitive type: the brand's design effect and product look promising, and there should be market potential; Second, the safe type: these people prefer well-known brands or products with heavy advertising, believing that big brands are safer; Third, the business type: they focus on the manufacturer's support, promotional policies, and trade terms (such as stocking or credit periods). All distributors will prove their choices are rational, shrewd, and correct based on their social experience, but in essence they are the above three types, and their irrationality is not much different from consumers when choosing brands or products: If consumers knew that Yake V9 is just ordinary vitamin candy, could it sell over 1 billion yuan in two years? If consumers understood that the so-called frequency conversion is merely a technology that brings no real benefit to people, how would Hisense air conditioners sell? How should distributors select brands that suit them? Just as manufacturers select suitable distributors, distributors must also select brands and manufacturers that suit them—this is the first principle of distributor "brand selection." This principle means that before selecting a manufacturer, distributors must understand their own strengths. Unless they are considering future development and plan to use the manufacturer's brand to build new sales channels, they should generally prioritize brands that can leverage their advantageous channels' sales potential. There is also a strategic factor where distributors combine business structures and adjust team structures through the channel structures of different products, but this article will not delve into that; it focuses on the decision-making method for distributors selecting brands. 二 Business in the 21st century is an era of large-scale (scale) and specialized manufacturing. Manufacturers have an increasingly strong desire to control downstream channels in the entire business chain; only "intelligence" can find its place in this business chain. Manufacturers will neither cooperate with distributors lacking strength (capital, channels, equipment, personnel, relationships) nor with those lacking modern marketing awareness and sales systems. The reason is that the Chinese market in the 21st century is undergoing unprecedented structural adjustment. Any market battle is first a battle between manufacturers and manufacturers, brands and brands. The fundamental motive for a manufacturer to adopt a certain sales model is not to consider the interest relationship with distributors but whether it can defeat competitors in the market. Distributors must be bundled with manufacturers to ensure the brand gains sufficient market share to win the manufacturer's support, which is also the best protection of their own interests. This does not mean distributors should become "exclusive" (exclusive distributors are no longer an independent channel link and, strictly speaking, are not true distributors). Therefore, distributors must possess a modern marketing mindset and communicate with manufacturers in modern marketing language to make high-quality brand selection decisions and achieve win-win outcomes. This is the "5W2H Decision Model." 5W2H is a basic method for brand design and a problem that brands must solve. Therefore, when distributors use the 5W2H method to uncover the manufacturer's sales thinking and market policies, it is the best decision model. 5W2H is the abbreviation for WHO, WHEN, WHERE, WHAT, WHY, HOW, and HOW MUCH. It encompasses the complete operational system of a brand from strategy (WHO, WHY) to tactics (WHAT, WHEN, WHERE) and down to execution (HOW), plus another H—HOW MUCH (budget)—which actually constitutes a complete brand operation plan! The distributor brand selection decision model (5W2H method) can be represented as follows: This is also a model for negotiation between distributors and manufacturers, with the structure and order as follows: The middle layer is the main content of the negotiation: from product (WHAT) to WHO (target consumers). This level mainly addresses product sales issues, including product type, pricing, channel model, annual market promotion arrangements, and consumer acceptance of the product. The upper layer, WHY, requires the manufacturer to provide convincing evidence to prove that the middle part is correct and feasible. This level of negotiation addresses the market risk of the business. The lower layer, 2H, involves communicating how to do the market and the market investment budget. This level addresses market developability. Negotiating these three levels and seven key points can help distributors establish a rational decision model. After passing this model's examination, the risk of brand selection will be greatly reduced, and distributors can more accurately judge the brand's prospects, strength, and the company's ambition and sales policies. 三 Let's take the example of Distributor S selecting M brand's electric water heater to enter the market to see how to apply the 5W2H model for negotiation and decision-making. The sales manager of M brand approached Distributor S, who is one of the top five home appliance distributors in a provincial capital, dealing in TVs, telephones, fax machines, gas stoves, range hoods, etc. So, should S distribute M brand's electric water heaters? The M brand sales manager's answers to S's 5W2H were as follows: WHAT: M brand is the number one water heater brand in the United States. It has been in China for three years with flat sales. It has invested $50 million to build a production base in China and improved product appearance and performance according to Chinese housing characteristics. The product range is complete, from ultra-thin practical models to home heating/water center-level products, with advantages such as low power consumption and long heat storage time. WHO: M brand's target consumer group ranges from single nobles to white-collar families, focusing on middle-to-high-income urban white-collar workers (monthly income 2,000–8,000 yuan). Therefore, its brand style is fully urban and fashionable, and the product design is extremely refined. WHERE: M brand's channel model is divided into two types: one is store-based terminal sales in major shopping malls, electrical appliance chains, and specialty stores; the other is a bundled sales channel with high-end residences, i.e., directly installed in the bathrooms of under-construction housing for bundled sales. WHEN: This year, M brand's sales target is to establish 15 terminal counters, 2–4 image stores, and build a consumer database of 10,000 households, achieving sales of 8 million yuan. WHY: M brand's product design, pricing, and promotion are all targeted at urban white-collar workers because this group pays more attention to convenience and home aesthetics. M brand's products can better meet the needs of the target consumer group than gas water heaters and solar water heaters on the market. In particular, M brand emphasizes its electric shock safety and aesthetically designed appearance, solving the past problems of bulky and clumsy electric water heaters, making it more attractive. In the WHY section, there is also negotiation about price. Most brands now strictly limit prices. Distributors mainly negotiate based on the basis for price setting and support measures. Of course, it is best to require the manufacturer to promise in the contract that the price given to them is not higher than that given to peer distributors. If the manufacturer dares not make such a promise, then test the bottom line of price fluctuations or strive for trade concessions. HOW: To support channel development, M brand provides shopping guides and special channel sales representatives, and the M brand marketing department provides free training; invests in two months of TV and newspaper advertising to raise M brand awareness to 40%; distributes and door-drops promotional leaflets; each sales point counter is uniformly decorated according to the brand execution manual; and during the launch, several value-added promotions are held for the wedding crowd, such as buying M water heaters and winning a raffle for a honeymoon trip. HOW MUCH: It is estimated that the annual investment in various promotional and promotional expenses will be 2 million yuan to support distributors' channel construction, brand promotion, and promotional activities. After the above negotiation, Distributor S fully understood M brand's plan in the city. After examining the certainty of its investment, the professionalism of its personnel, and the nature of its marketing organization, S can make the decision to distribute M brand. For distributors, using the above thinking and negotiation model can make most manufacturers' sales managers sweat. If the sales manager cannot clearly explain the above issues, or if the answers contain many loopholes and ambiguities, distributors should not decide immediately, even if they think the brand or product has a future. The above content is a logically interconnected whole. If the manufacturer's channel setting is inconsistent with the target consumer group, or the target consumer group is inconsistent with the brand and product design, or the promotion methods do not revolve around the target consumer group and channels, then it indicates that the manufacturer lacks overall planning for market operations and is unprepared for potential market crises. The so-called policy support and market launch plans may be "bubbles." At this time, choosing to distribute carries significant risk. Unless distributors have strong control over the channel and can sense market demand, they can only take the brand while reducing trade risks (not overstocking). The 5W2H brand selection decision model is the first complete and systematic decision-making approach and method suitable for distributors to rationally select brands. For distributors, selecting the right products and the right business cooperation methods is the first priority to avoid conflicts between manufacturers and distributors, and it is also the core choice to reduce market risks and improve capital efficiency. Brand selection is the first strategic decision distributors must make! Mastering rational brand selection skills is the core business capability to surpass peers and succeed in the business world. 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Dealer Operations · Management & Methods
The "5W2H" Decision Model: How Distributors Select Products
Manufacturers have developed numerous theories and methods for selecting distributors, but distributors largely rely on the owner's social experience when choosing manufacturers and brands. This knowledge asymmetry is detrimental to both parties, as distributors who cannot select suitable manufacturers also mean manufacturers cannot find suitable distributors. Therefore, distributors must adopt a theoretical framework for brand selection decision-making.
