Meetings are a crucial part of business, with millions held daily worldwide. Whether you are a participant or a chairperson, the book 'Meetings' helps improve your meeting skills, making them efficient and successful. It offers specific advice on all aspects of formal and informal meetings, from basic preparation to seating arrangements and closing. 101 concise tips provide essential information on achieving objectives, while self-assessment exercises allow you to regularly evaluate your progress. The valuable advice in this book can be used repeatedly to increase your confidence and ability in running successful meetings. ●Making Meetings Effective Meetings cost valuable time and money. Therefore, only hold meetings when necessary, and keep them short and effective.
- At the start, make the meeting's purpose clear to everyone.
- If a problem can be solved without a meeting, don't hold one.
- Carefully consider what makes a meeting successful, and conversely, what makes it unsuccessful.
- Consider: What would happen if you didn't hold this regular meeting?
- Remember that the presence of senior managers can inhibit discussion.
- Holding meetings away from the workplace makes everyone feel more relaxed.
- Be familiar with the procedural rules of formal meetings.
- Be aware of all legal requirements for formal meetings.
- Notify participants in advance and ask them to focus on the key discussion points.
- Select information carefully to avoid overload.
- When organizing video conferences and conference calls, consider time differences worldwide.
- Improve meetings by limiting the time spent on online meetings.
- On conference calls, repeat your name when speaking.
- Carefully consider the type of meeting you need to hold.
- Keep meetings as small as possible to avoid distractions.
- Place a clock or watch in a visible position to keep track of time.
- Send all supporting documents with the agenda.
- Line up a few allies before the meeting.
- Before the meeting, be confident that you can achieve its objectives.
- As soon as someone deviates from the meeting's direction, remind them of the agenda. ●Preparing for the Meeting Time spent preparing for a meeting is never wasted. Ensure the right people attend at the right time and place, and confirm they can make the right decisions.
- Consider how participants work in group situations.
- Consider travel time before deciding the meeting time.
- If people cannot attend, reschedule the meeting.
- List the names of speakers next to each agenda item.
- Avoid holding meetings during low-efficiency times, such as right after lunch.
- Notify the chairperson of any changes to the agenda.
- Keep the agenda as short and simple as possible.
- Try to limit the agenda to one page.
- Place the most important items early in the agenda, when participants are most alert.
- Consider the time spent by those who must travel long distances to attend.
- Ensure facilities are available for participants with disabilities.
- Divert phone calls away from the meeting room.
- Hold potentially problematic meetings in a neutral location.
- Ask your logistics staff to verify local public transport routes, schedules, and seasonal changes near the venue.
- Choose a venue that is free from interruptions.
- Consider various seating arrangements before selecting the most suitable one.
- Using a round table sets an informal tone for the meeting.
- Ensure all participants can see and be seen.
- Leave an arm's length of space between seats.
- Do not expose participants to direct sunlight.
- Ask participants to turn off mobile phones and pagers.
- Avoid using very comfortable chairs to prevent participants from dozing off.
- Check all audiovisual aids before the meeting.
- Beware of venues that overcharge for food and drink to make extra profit.
- Ensure special dietary requirements are available when needed.
- Avoid drinking too much alcohol before a meeting; it rarely improves work efficiency. ●Attending the Meeting Every participant in a meeting has a responsibility to ensure it achieves its purpose. Therefore, prepare in advance, speak actively, and make every meeting productive.
- Prepare your own speaking notes before the meeting.
- Discuss and resolve problematic proposals with other participants in detail before the meeting.
- Maintain a positive facial expression and tone of voice.
- Rehearse and record yourself to check clarity of speech.
- Take a deep breath before starting to speak.
- Since an opinion is your own, present it with confidence.
- Do not interrupt others; let them speak freely.
- Use different words to convey the same meaning to make it more vivid and interesting.
- During negotiations, identify any areas of agreement.
- Take personal responsibility for the success of every meeting.
- Encourage those who take turns chairing regular meetings.
- Even if you must veto a motion, try to find at least one point of common ground.
- As a chairperson, ensure you are open to all viewpoints.
- Keep minutes in the order of the agenda.
- Suggest that the chairperson read the minutes aloud before they are finalized.
- Write the minutes immediately after the meeting, based on notes taken during it.
- After writing the minutes, keep sentences short and to the point. ●Chairing the Meeting Every meeting needs a chairperson to guide it. If you chair the meeting, your most important task is to ensure it runs smoothly and concludes successfully.
- Ask open questions to encourage every participant to express their views.
- Ask some participants for honest feedback on your chairing performance.
- Try to get to know newcomers before the meeting.
- Thoroughly research the leaders of key viewpoints before the meeting.
- Schedule the meeting just before lunch to make it easier to end on time.
- At the start, tell participants how long the meeting is planned to last.
- Let latecomers know that their behavior is detrimental to the meeting.
- Curb side debates and private conversations.
- Defuse anger by asking angry participants to explain why they are angry.
- Encourage hesitant participants with positive responses.
- Look for positive signs of interest among participants.
- If someone must speak after you, watch for signs of impatience.
- Select certain individuals and ask them direct questions to stimulate debate.
- Be familiar with the formal disciplinary procedures applicable to meetings.
- Use a moment of silence to bring the meeting back on track after an argument.
- Be clear about the rules of each meeting.
- During the meeting, try to get most participants on your side to isolate troublemakers.
- To change the atmosphere of a meeting, change the topic.
- Expel any troublemaker only as a last resort.
- Arrange the next meeting while all participants are present.
- Ensure all decisions are recorded.
- End the meeting on a positive note whenever possible.
- Thank every attendee and all speakers.
- Distinguish between written rules and unwritten rituals.
- You may record formal meetings to ensure accurate minutes.
- Provide mail and message services for participants.
- Handle routine and administrative matters first.
- Set up an information desk next to the sign-in desk.
- Stand up to assert the chairperson's authority when the room is noisy.
- Establish guidelines for subcommittees.
- Do not overuse procedures, as this may inhibit free discussion.
- Delegate complex issues to a working group to report back later.
- Remember that you have the right to decide when to close the meeting.
- Videotape important meetings for future reference.
- Simplify procedural rules as much as possible.
- Stay calm in the face of protests; they may subside on their own.
- If a participant loses their temper, announce a short recess.
- Discuss procedures for handling troublemakers with security personnel in advance. Today's recommended book: "Positioning" by Ries and Trout. If you need it, add me on WeChat and leave your email, and I'll send you the e-book for free! Special reminder: Every Friday is our interaction day. Please follow "医药代表那些事" (WeChat official account: yydbnxs), or add my personal WeChat: luochuan520131443, and leave your questions, business difficulties, suggestions, or requests. I will do my best to reply to you. Thank you! Thank you for your attention! I am senluo Sharing is a virtue. Please click the top right corner: "Share to my Moments"
