Introduction / When it comes to motivating subordinates, many managers, especially mid-level managers, often complain: "I don't have the authority to promote subordinates, nor do I have the money to give raises or bonuses. How can I motivate them?" In fact, they haven't tried these motivation methods. While some managers still cling to traditional incentive methods, some enterprising managers have already creatively summarized many effective low-cost or even zero-cost soft motivation methods in practice.
- Continuous Recognition Jack Welch said: "My theory of business is to let everyone feel their contribution, which is visible, tangible, and countable." When an employee completes a task, what they need most is the boss's affirmation of their work. The boss's recognition is the greatest affirmation of their work performance. The recognition from managers and supervisors is a secret weapon, but the timeliness of recognition is most critical. If used too much, its value will diminish; if used only on special occasions and for rare achievements, its value will increase. Methods can include sending an email to the employee, making a personal phone call to congratulate the employee on their achievements, or shaking hands with them in public and expressing appreciation. Management consultant Smith points out that every small good performance by an employee, if recognized, can have a motivating effect. Patting an employee on the shoulder or writing a short thank-you note—these informal little recognitions may be more effective than a grand annual model employee commendation meeting.
- Sincere Praise This is a form of recognizing employees. Most of our managers are stingy with praising employees for their work, and some attribute this to a lack of necessary skills. In fact, praising employees is not complicated; there is no need to consider time and place; you can praise employees anywhere and anytime. For example, at meetings, company social gatherings, luncheons, or in the office, at the end of a shift, before a shift, or during a shift, a word of praise can achieve unexpected motivational effects. When achievements are still fresh in employees' minds, praising them can have a very peculiar effect. The most effective approach is to walk among subordinates and tell them: "This is an exciting idea!" "You did a great job, keep it up to set a Guinness record for our company, and then I'll throw a celebration party for you"... Seize any opportunity to immediately convey praise that can have a positive impact. Bob Nelson said: "A sincere thank you from the right person at the right time means more to an employee than a pay raise, a formal award, or a host of certificates and medals. This kind of reward is powerful partly because the manager noticed the employee's achievement at the first moment and personally expressed appreciation in a timely manner." The best way to move people is sincere appreciation and kind praise. A cleaner at a large Korean company, who was the most overlooked and despised role, fought desperately with a thief one night when the company safe was stolen. Afterwards, when someone asked for merit for him and asked his motive, the answer was unexpected. He said: When the company's general manager passed by him, he would often praise him, saying "You sweep the floor really clean." You see, just such a simple sentence moved this employee, and he devoted himself. This also fits the old Chinese saying, "A gentleman dies for his confidant." Case: "Employee Recognition Plan" Famous management consultant Nelson believes that to adapt to future trends, business operators should immediately design a low-cost "Employee Recognition Plan" based on the company's own conditions, goals, and needs. His view is that after completing an outstanding job, employees most often need thanks from their boss, not just a salary adjustment. Here are ten rules for boosting employee morale:
- Personally thank employees for their outstanding work, one-on-one in person or in writing; 2. Take time to listen to employees' voices; 3. Provide clear feedback on outstanding performance of individuals, departments, and organizations; 4. Actively create an open, trusting, and fun work environment, encouraging new ideas and proactive initiative; 5. Let every employee understand the company's income and expenditure, new products and market competition strategies, and discuss the role each employee plays in all company plans; 6. Involve employees in decision-making, especially those decisions that affect them; 7. Recognition, rewards, and promotions should be based on individual work performance and work environment; 8. Strengthen employees' sense of belonging to the work and work environment; 9. Provide opportunities for employees to learn new knowledge and grow, tell employees how managers can help them achieve personal goals under the company's goals, and establish a partnership with each employee; 10. Celebrate success—whether it's the company, department, or individual outstanding performance, hold morale-boosting meetings or related activities. Nelson particularly emphasizes that praising employees must follow the principle of "immediacy." Managers should be able to write a short note at the end of each day to praise well-performing employees; use management by walking around to see employees and encourage them in time; take time to have lunch or coffee with employees; publicly praise and privately criticize, etc. As long as managers put in a little more effort, employees can be greatly encouraged, and work efficiency can be significantly improved.
- Honors and Titles Awarding honorary titles to employees with outstanding work performance emphasizes the company's recognition of their work, lets employees know they are outstanding, and stimulates their enthusiasm for work. Whether employees feel valued in the company is a key factor in work attitude and morale. Managers should be creative when using various job titles. Consider letting employees make suggestions, letting them accept these titles and integrate them. Basically, this is achieving a sense of honor; honor produces a positive attitude, and a positive attitude is the key to success. For example, you can set up various honorary titles in your team such as "Creative Angel," "Wisdom Master," "Thunderbolt Charge," "Perfect Beauty," etc., and select them monthly, quarterly, and annually. When suitable candidates are selected, hold an appropriately grand ceremony to confer the honor, letting all team members celebrate the honor.
- One-on-One Coaching Coaching means employee development, and the supervisor spends only time. But this time spent conveys to the employee that you really care about them! Moreover, for employees, it's not about how many work skills the superior can teach, but how much you care about them. At any time, the focus is on positive feedback, especially when coaching in public. In public, recognize and encourage employees, which will naturally motivate others nearby who can see and hear what's happening. Case: Welch's Notes Those who have read "Jack: Straight from the Gut" will remember Welch's note-style management vividly. In 1998, Welch wrote to Jeff: "...I really appreciate your work over the past year... Your precise expression and learning and dedication are outstanding. I can play any role you need—whatever it is, just call me." Later in the book, there are notes Welch wrote to Jeff from 1998 to 2000. These notes played a huge role in refining Welch's management philosophy. How touching these human notes are for motivating subordinates or friends, and how many people admire his generosity in respecting contributions and affirming results.
- Leadership Roles and Delegation Giving employees leadership roles as a reward and expression can not only effectively motivate employees but also help identify future potential talent. Let employees chair short meetings; use training sessions to leverage employees' strengths and skills, and let one employee lead the training; when an employee attends an external seminar or study tour, assign them to lead a training session and briefly explain the seminar content and key points to other employees; also consider letting employees lead a project team to improve internal processes. Delegation is a very effective motivational method. Delegation can make subordinates feel they are taking on important responsibilities, feel valued and respected, feel special, and feel favored and reused by their superiors. Under this psychological effect, delegated subordinates will naturally stimulate their potential abilities, even going through fire and water for the cause.
- Team Gatherings Occasional office parties can enhance cohesion and, in turn, help strengthen team spirit, which ultimately affects the work environment and creates a positive working atmosphere. For example, parties before Mid-Autumn Festival, picnics before New Year's Day, mountain climbing on Double Ninth Festival, outings before Women's Day, employee birthday dinners, team celebration parties, etc., can all successfully bring employees together for a good time. At the same time, it's best to preserve these activities through photo displays, DV recordings, etc., and put them on the company or team's website or webpage, making these beautiful memories eternal, always giving employees a warm experience and the motivation of team belonging.
- Time Off Implement a competition to earn rest time. Employees will work as hard for 15 minutes or half an hour of rest as they would for cash rewards. In many cases, when employees face a choice between cash and time off rewards, they choose time off. If a performance goal is achieved by a team or all employees, the most suitable reward is time off.
- Themed Competitions Internal themed competitions can not only promote employee performance improvement, but more importantly, this method helps maintain a positive environment and is very effective in reducing employee turnover. Generally, anniversaries, sports events, and culture can be used as competition themes, as well as discussions on life values, work problems, value innovation, etc. Regularly holding small or large sports events undoubtedly brings employees joy and a sense of team, and culture can also be used to create themed competitions.
- Role Models Benchmarking learning is an important weapon for manager team leadership. The power of role models is infinite; by setting up role models, you can promote the learning enthusiasm of every member of the group. Although this method is a bit old, it is very practical. A bad employee can make everyone learn bad habits, and an excellent role model can improve the group's work atmosphere. There are many ways to set up role models: daily, weekly, monthly, quarterly, annual lists, and also single or comprehensive role models, such as innovation lists, general manager special awards, etc.
- Conveying Passion "Passion molecule" Jack Welch, upon taking the helm of General Electric, said: "I am passionate. Infecting my team with my passion, letting my team also have passion, that is my true passion." Jack Welch clearly remembers that when he first came to GE, among the management team of dozens of general managers, none were selected by him. It was naturally difficult to get these managers to accept his ideas immediately. Jack Welch paid great attention to communication to infect GE's team with his passion, and among his many forms, he loved speeches the most. Every time he traveled to a branch, he would take an evening to give a speech to all branch employees. Besides professional knowledge, he would tell them how to view their careers, what attitude they should have in their careers, how to prepare themselves, and boost their confidence. Every speech always made the audience's blood boil and feel greatly encouraged.
- N Menu of Zero-Cost or Low-Cost Motivation for Subordinates
- Sincerely say "You've worked hard!"
- Sincerely say "Thank you!"
- Sincerely say "You're great!"
- Sincerely say "This idea is great!"
- Firmly pat a subordinate on the shoulder (note for women)
- A look of recognition and trust
- A hug during congratulations
- A hearty laugh sharing in the subordinate's success
- Write a note or thank-you letter to encourage a subordinate
- Reply to a subordinate's email promptly
- A phone call or small gift on a subordinate's anniversary
- A text message of blessing and greeting
- A carefree outing or team gathering Giving subordinates promotions and raises is certainly an indispensable means and measure for motivation, but money and positions are limited, while human desires are infinite. Obviously, relying solely on raises and promotions cannot satisfy employees' desires. The motivation methods and techniques listed above, which focus on the spiritual and emotional aspects, are not only low-cost or even zero-cost, but can also be used repeatedly and innovated continuously. Are you willing to try them? At the request of our many distributor friends, the fourth B-end e-commerce study tour of this public platform will be held from August 15 to 18, visiting Qianmi Network and Alibaba Retail Link in Nanjing and Hangzhou. Distributor friends interested in transformation can join us for on-site visits: Activity Schedule: Time: August 15-18
August 15-18
Nanjing·Hangzhou 15th: Check in at designated hotel in Nanjing; 16th: Visit Qianmi Network on site, then take high-speed rail to Hangzhou in the afternoon; 17th: Participate in the "FMCG Distributor B2B Transformation Exchange Summit"; 18th: Visit Alibaba Retail Link in Hangzhou; Distributor friends interested in transformation are welcome to join us to learn and visit on site: Organization Format ************1. Company visit
- Actual market case visit
- On-site explanation
- One-on-one communication************ Participating distributor friends only need to pay a registration fee of 200 yuan Other expenses are self-covered Note: This study tour is limited to distributors only Distributor friends interested can register by long-pressing the QR code below. When adding, please note: "Fourth Phase Registration". Non-participants, please do not disturb Group Photos from Previous Study Tours: 3rd B-end e-commerce study tour group photo, from top to bottom: Yunbao Shangmeng, Weijie City Distribution, Wanshang Yizhan. 2nd B-end e-commerce study tour group photo, from top to bottom: Jinhuobao, Caiba, Yishang. 1st B-end e-commerce study tour group photo, from top to bottom: Piduoduo, Beiquan, Yishang. -END- The best FMCG distributor learning platform in China Focusing on providing professional, practical, and useful tutorials for enterprises and distributors Committed to helping Chinese FMCG distributors grow rapidly The most professional and practical knowledge base in the FMCG industry Reply with the red number below to get the corresponding content Reply with number 1 to view the complete knowledge base | 001 Excellent article selection | 002 Distributor market operations | 003 Terminal visit management | 004 Sales supervisor skills | 005 Sales improvement techniques | 006 Channel expansion | 007 Managing distributors | 008 Distributor development | 009 Distributor internal operations management | 010 Team management | 011 Efficient distribution techniques | 012 Sales manager's eighteen skills | 013 KA operation methods and strategies | 014 First lesson for new salespeople | 015 Internet, brands | 016 Distributor B2B transformation | [Long press QR code to follow]
