Starting with several B2B e-commerce models closely related to dealers: For dealers wanting to undergo internet transformation and engage in e-commerce, what models are available? In summary, there are roughly the following three. 1. Matchmaking Platform Model: Description: Intervenes in the market from a third-party perspective. The platform itself does not represent products; merchants list their products and customers come to purchase. Features: Matchmaking platforms do not own products, so they require high merchant participation and local suppliers to operate their own stores. Advantages: Since there are no proprietary products, they leverage traffic control, promotional events, and price advantages from industry competition. Disadvantages: Product quality cannot be effectively controlled. For dealers, there is a certain operational threshold, and some suppliers and their teams are extremely resistant. Relationship with local suppliers: Technology service provider, merchant-owner relationship. Representative platforms: Alibaba 1688 / Zhanghe Tianxia 2. Self-operated Platform Model: Description: Except for production, the platform handles logistics, marketing, transactions, and after-sales itself. It purchases directly from manufacturers/dealers and provides users with high-quality, high-productivity products through strict quality control. Features: Self-operated platforms build their own warehousing, logistics, and localized service teams. They specialize in specific products, bypassing dealers and secondary wholesalers to transact directly with end outlets. Advantages: High operational efficiency, good service, and guaranteed product quality. Disadvantages: Heavy assets, high operating costs, insufficient product diversity, difficulty in promoting new products, and generally unable to obtain best-selling products from first-tier brands. They directly bypass dealers and compete with them. Relationship with local suppliers: Supply-demand, competitive, and procurement relationships. They generally do not cooperate with dealers, or the space for cooperation is very small. Representative platforms: JD.com / Huimin Wang 3. Joint Venture Platform: Description: Local suppliers (dealers) or chambers of commerce jointly invest and establish a localized trading platform. Because the platform and its products are localized, the original agency relationships remain unchanged, and the source of goods remains the same. On the surface, it merely moves transactions from offline to online and optimizes operational efficiency through centralized distribution. Features: Localized, distributed operations. Platforms in different regions are essentially independent entities with little connection, so their operational models, products, and processes differ. Advantages: Strong customer relationships, guaranteed supply, and assured terminal services. Disadvantages: Insufficient professional operational capabilities among local operators, limited cost reduction potential, and difficulty in achieving profitability. Representative: Pi Duo Duo What is the essence of B2B e-commerce? Friend or foe? Wolf or dog? Dogs are man's best friend, with the mission and duty to assist humans, while wolves are constantly thinking about eating humans. Applying this concept to the relationship between dealers and B2B e-commerce, are B2B e-commerce platforms helping dealers embrace the internet, or are they lurking beside dealers, waiting for the opportunity to devour them? I am not optimistic that B2B e-commerce platforms can help dealers achieve e-commerce transformation. The reason is that the gene of e-commerce platforms is "de-intermediation," and dealers happen to be in the middle of the distribution chain. Therefore, whether it is a matchmaking B2B e-commerce platform or a self-operated B2B e-commerce, they ultimately want to bypass dealers and go directly to end outlets. For matchmaking B2B e-commerce platforms, when dealers and convenience stores are integrated into one mall for transactions, from the moment a dealer chooses to join the platform, their user data, funds, and products are fully exposed to the platform. Self-operated B2B e-commerce is even more direct; in essence, it is a large dealer that aims to eliminate other dealers. Even if B2B e-commerce platforms use the guise of "free entry" or indeed use collected funds to subsidize outlets, in essence, B2B e-commerce platforms want dealers' channels, best-selling products, funds, and data. With these, the platform can kick out dealers. Dealers may seem to grow larger on B2B e-commerce platforms, developing more and more outlets, but in reality, dealers are helping the platform grow larger. The funds used for platform development are "wool from the sheep's back"—they come from dealers. When dealers have developed a region's outlets to a certain extent, the platform is likely to kick out dealers and directly connect with end outlets, leaving dealers out. This feels somewhat like "inviting a wolf into the house." What should dealers do? Localized alliance self-building is the trend Since cooperation between dealers and B2B e-commerce platforms carries significant risks, should dealers give up the idea of internet transformation? Of course not! I believe that dealers building their own localized alliance B2B e-commerce is the trend. Then a new question arises: How to solve technical issues when building a platform? In fact, technology itself is not a problem; outsourcing can handle it. There are many mature solutions in the market. Let's take Qianmi Network's e-commerce solution as an example. Qianmi Network's e-commerce solution is suitable for dealers in industries such as mobile phones and FMCG. As long as they have the corresponding supply and channels, they can use this solution to transform into enterprise e-commerce, laying out online distribution and omni-channel retail.
- Qianmi Network deploys operational tools and marketing methods for dealers at various stages of post-production product circulation, helping dealers form a top-down benign distribution system. Through a professional B2B wholesale ordering system, it helps dealers efficiently manage downstream outlets, improve wholesale ordering efficiency, and reduce personnel and communication costs. At the same time, through channel expansion tools, dealers can quickly expand downstream channel outlets, enhance outlet stickiness and sales performance of salespeople. Through WeChat distribution tools, based on social attributes, they can acquire and retain every consumer around them, and even turn every customer into a channel distributor.
- Qianmi Network helps dealers build B2C e-commerce platforms, allowing dealers' products to quickly reach consumers, capture the market, and initiate omni-channel retail models. Through a professional B2C e-commerce platform, dealers can achieve unified management of orders, inventory, employees, sales, and performance for their brand stores at lower levels. Through the "multi-screen retail + store management" business model, dealers can achieve rapid expansion of "Internet + brand," allowing brand effects to quickly occupy consumers and the market. In fact, the biggest problem dealers encounter in building their own e-commerce is the lack of a systematic approach. Even with ERP, CRM, and other e-commerce systems, they often work in a piecemeal manner, resulting in various incompatibilities, making them cumbersome to use and ultimately futile. I believe that dealers should be customer-centric during e-commerce transformation, and avoid starting from their own perspective. If the transformation creates many troubles and obstacles for outlets, it will only accelerate the dealer's demise. Therefore, dealers need to plan well for e-commerce transformation, coordinate online and offline efforts, and if they already have some single-product e-commerce systems, they should move from single products to comprehensive solutions. The cost of building an e-commerce platform is a problem dealers must consider, and it is also the main reason many dealers hesitate. With today's IT technology, the various components needed for enterprise e-commerce can be rented before purchase. SaaS-based e-commerce products and solutions do not require high investment from enterprises. In fact, as far as I know, Qianmi Network's complete e-commerce solution, including B2B and B2C, can be implemented for less than 100,000 yuan. Instead of spending hundreds of thousands on B2B e-commerce platforms to build someone else's platform, why not use those resources to build your own e-commerce platform? Finally, a few words of advice for dealer friends: 1. This is an era of change, with downward economic pressure and aggressive e-commerce platforms. It is wise to stick together for warmth. 2. Build your own e-commerce platform and take control of your destiny to avoid being "revolutionized." 3. Always remember three principles for survival: data security must be guaranteed, transaction flows must not be inspected, and never lose control of your channels. 4. Strike first; it is always better to revolutionize yourself than to wait for others to do it.
