Basic Principles of Replenishment ★ Replenishment must be done before stockouts, before peak business hours, and before closing time. ★ Replenishment aims to fill shelves, end caps, and promotional areas. ★ The order of replenishment areas: stack base → end cap → shelf. ★ The order of replenishment items: promotional items → main items → general items. ★ When an item is out of stock and no inventory can be found, first confirm by querying the system inventory data; if confirmed out of stock, place an out-of-stock label on the shelf. ★ Items with shelf life restrictions must follow the first-in, first-out principle. ★ During replenishment, check the quality, outer packaging, and barcode of the product. ★ During replenishment, check that the price label is correct. ★ Replenishment should not block aisles, affect the store's appearance, or hinder customers' free shopping. ★ During replenishment, do not arbitrarily change the display layout or method; replenish within the display range indicated by the price label. ★ During replenishment, no more than three pallets should be placed in the same aisle at the same time. ★ All pallets during replenishment should be placed on the same side of the aisle. ★ After filling the shelves, immediately handle the inventory and garbage in the aisle; return inventory to the storage area and send garbage to the designated location. ★ Where there are pallets with inventory, there must be staff working at the same time; it is not allowed to have pallets stacked in the aisle without staff or without time to arrange staff. ★ Promotional staff can replenish, but cannot change the display position or method. ★ When an item is out of stock, do not use other items to fill the gap, nor expand the display space of adjacent items to fill the vacancy; retain the original space.
Basic Principles of Tidying ★ When goods are messy, tidying is required. ★ Collecting and returning scattered items is an important part of tidying. ★ The order of tidying areas: stack base → end cap → shelf. ★ The order of tidying items: promotional items → main items → easily confused items → general items. ★ During tidying, separate items with different item numbers and match them one-to-one with their price label positions. ★ During tidying, check whether the product and barcode are intact; if the barcode is missing, quickly replace it; if the packaging is damaged, repair it promptly. ★ Returned goods and items with damaged packaging awaiting repair cannot remain in the sales area; they must be stored in the designated storage area of the department. ★ During tidying, each item has a fixed display position; do not arbitrarily change the display layout. ★ Generally, tidying follows the order from left to right and from top to bottom. ★ Perform tidying while replenishing. ★ Before and after the daily sales peak, a more comprehensive tidying action is required. ★ During tidying, ensure that non-sales units and non-sales packaging items do not remain scattered in the sales area. ★ During tidying before opening, clean the products, shelves, and aisles.
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