Introduction: Is there any food more ordinary than rice? Is there any industry more traditional than selling rice? Yet in Japan, a century-old rice store managed to elevate this everyday staple to a new level of sophistication, even changing the landscape of the entire Japanese rice industry.

In Kyoto, Japan, there is a century-old rice store called Shoya. However, this old store was not very profitable and seemed on the verge of closing down.

The Rice Store

In Heisei 18 (2006), the protagonist of our story, Takashi Hashimoto, the eighth-generation heir of Shoya, appeared. Having grown up surrounded by rice, Hashimoto had a deep affection for it, often going to the fields to plant and harvest rice with farmers. His dream was to let more people experience the true "sweetness" of rice.

Takashi Hashimoto, the eighth-generation heir of Shoya

Japan has a rice master exam, and those who achieve five stars are called "Rice Masters," of which there are very few in the country. Hashimoto took the exam and easily obtained the Rice Master certification.

However, it didn't help much; Shoya still wasn't making money. Although small, Shoya was a legacy left by his ancestors, and he had genuine feelings for it. How could he revitalize the old store? Hashimoto racked his brains, and one day, a brilliant idea struck him—open a rice kaiseki restaurant! And not just any, but a Japanese-style kaiseki restaurant where rice is the main course!

The Rice Kaiseki Restaurant

The interior is super high-end, and the name "Hachidai Me Gihei" is equally impressive!

Rice Kaiseki Restaurant 1F

The dishes are exquisite, and rice appears in every course, even in the pre-dinner drink and dessert. The full rice feast leaves customers highly satisfied, yet the price is not exorbitant. Indeed, the goal is not to make money but to promote rice culture. This is far more practical than other companies' corporate culture exhibition halls, and it indeed caused a sensation. Now, reservations typically need to be made about two months in advance.

Rice dishes (even popcorn is presented like this, amazing!)

But how could he quickly become the industry leader? Hashimoto racked his brains again and finally decided to organize a national rice competition. He invited fellow Rice Masters to judge the quality of rice, selecting the top eight from various rice varieties across the country each year.

This competition is not like those where sponsors pay to secure a spot in the top ten or top hundred. It is a highly professional task that few can undertake. It involves not only assessing the rice's sheen, aroma, and whiteness but also its texture, stickiness, sweetness, and even the sensation when swallowing—extremely rigorous.

Rice testing is a technical job

Once this rice competition was launched, rice growers and sellers across the country got excited, bringing their rice to participate. Japanese people inherently have a craftsman spirit, and growing and selling rice is no exception. They all used their skills and tricks to care for their rice. Thus, Hashimoto transformed from a rice seller into the standard-setter of the rice industry.

Rice, which was once the most ordinary thing, suddenly became popular, especially the award-winning products, which sold exceptionally well. With exquisite packaging, ordinary rice became star rice, exuding high sophistication.

Hashimoto, a "master integrator," even collaborated with kimono stores. Due to the impact of the times, kimono stores were also struggling. Hashimoto approached them and used high-quality kimono fabric to package rice, making it the most fashionable gift item—bigger than bigger. Two unrelated traditional industries thus achieved a 1+1>2 effect.

High-end rice packaging

Hashimoto also launched his own sales website, selling rice gift boxes with different packaging according to consumers' needs. So, for a child's birthday, give rice; for a child's fifth birthday, give rice; for a child's school entrance, give rice; for a wedding, give rice; for winning a golf tournament, give rice... If you can't think of a reason to give a gift, just give it to yourself as a treat at the end of the year, calling it a "reward rice"!

Various occasions for giving rice

Hashimoto even advertised rice in marriage magazines. For marketing, he organized lectures about rice in various places, even targeting elementary school students. He visited schools to teach them about rice. He elevated rice to a matter of national education, emphasizing that as Japanese, they must know and love their national symbol—rice—from childhood! The education bureau was moved to tears and gave strong support.

Rice education starts with children

Hashimoto's rice kaiseki restaurant uses ingredients all related to rice, and every step is executed to perfection. His younger brother, Koji Hashimoto, is also a Rice Master and serves as the head chef of the restaurant, researching all the dishes. To cook rice perfectly, they collaborated with the famous Arita-yaki pottery to develop a special rice-cooking pot called the Bamboo Pot, which sold extremely well.

The rice pot that sold like hotcakes

The highlight of the rice course is called the "Three Ways to Eat Rice": First, after the main dishes, a small bowl of rice is served—this is the first way. Then, a small side dish is served along with a bowl of rice with crispy rice crust—this is the second way. Finally, tea is poured over the rice crust, blending the aroma of tea with the crust—this is the third way.

Three ways to eat rice

After several years of painstaking effort, Hashimoto turned a century-old rice store on the verge of bankruptcy into a large enterprise with annual sales of 1.5 billion yen.

Traditional industry? The boundary between traditional and new industries can be large or small.

Ordinary food? It depends on whether you can perfect the most ordinary food.

-END-

Featured Content

Click on the title below to read directly:

[Practical Guide for Route Sales Representatives (with full PPT download attached)]