---
title: "What Is the Relationship Between Distributors and Manufacturers?"
description: "As the new year begins, many manufacturers and distributors are concerned about the economic outlook. However, the wise adapt to changing times, and the future demands the ability to respond calmly to change rather than waiting passively for fortune. For distributors, the most readily available resource for support is the brand manufacturers. Although there is a certain conflict of interest in their roles, under the 'profound changes unseen in a century,' major brands are also facing internal and external pressures and urgently need to integrate more forces to build their own united front."
author: "邢仁宝"
publisher: "New Distribution"
email: "zhaobo258@gmail.com"
telephone: "+8615854817671"
published: "2022-01-18"
language: "en"
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markdown: "https://xinjignxiao.com/en/articles/what-is-the-relationship-between-distributors-and-manufacturers-8e8c49a4.md"
original_source: "https://mp.weixin.qq.com/s/aGyg-ENw6p_BlfXIdNAkMg"
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---

# What Is the Relationship Between Distributors and Manufacturers?

> As the new year begins, many manufacturers and distributors are concerned about the economic outlook. However, the wise adapt to changing times, and the future demands the ability to respond calmly to change rather than waiting passively for fortune. For distributors, the most readily available resource for support is the brand manufacturers. Although there is a certain conflict of interest in their roles, under the 'profound changes unseen in a century,' major brands are also facing internal and external pressures and urgently need to integrate more forces to build their own united front.

The new year has begun, and many manufacturers and distributors are concerned about the economic outlook. But the wise adapt to changing times, and the future demands the ability to respond calmly to change rather than waiting passively for fortune.

For distributors, the most readily available resource for support is the brand manufacturers. Although there is a certain conflict of interest in their roles, **under the 'profound changes unseen in a century,' major brands are also facing internal and external pressures and urgently need to integrate more forces to build their own united front.**

Therefore, the 'distribution community in the new development stage' should become an important strategy for manufacturers and distributors to break through in 2022. From the perspective of distributors, let's see how to achieve this goal step by step in the new year.

**Strengthen Linkage and Complement Each Other's Advantages**

The relationship between distributors and manufacturers needs to be further deepened. The basic actions of payment collection, promotion requests, and stockpiling should be more evidence-based and higher quality. Distributors should seek a more proactive and positive attitude in the manufacturer-distributor relationship.

**1. Change Ingrained Mindsets**

Distributors often find themselves in a passive position in the manufacturer-distributor relationship. The larger the brand, the more they may feel angry but dare not speak out. Even when inventory is already high, they are forced to continue paying and stocking due to distribution rights and rebates.

**To turn passivity into initiative, distributors must first change their mindset and truly understand their position in the manufacturer-distributor relationship.**

Distributors are actually **'partners'** of manufacturers, jointly committed to market expansion and market share capture. They must not think that just because they have money, pay on time, help the manufacturer meet performance targets, and their rebates are unaffected, they can just grit their teeth and endure. Such behavior does not form a true synergy with the manufacturer and cannot build a moat for future competition.

In my view, at this stage, distributors should truly think about how to fully leverage their accumulated channel advantages and network advantages, fully integrate them with the brand's capital, manpower, and operational advantages, and build product sales performance on the basis of healthy market development. They should be proactive, participate widely, dare to speak out, and empower themselves. (Customers who only have money but don't think about operations often become the manufacturer's cash cow.)

**2. Participate Widely**

Distributors should actively participate in various business operations such as the manufacturer's marketing strategy, sales rhythm, promotion planning, and implementation. **Contributing people, vehicles, and effort, and participating widely** ensures they never detach from the frontline market. Remember that what the manufacturer and its secondary distributors present to you may not be the full picture of the market.

Under the great changes, only by personally engaging and extracting the essence while discarding the dross can you see the development potential of various brand manufacturers, gain a more comprehensive and accurate insight into industry trends, and quickly form your own core competitiveness.

**Closed-Loop Communication with Clear Focus**

Distributors should establish a routine communication mechanism with brand manufacturers, deeply participating in **marketing plans, implementation, and business reviews**, actively contributing ideas, and communicating their operational thoughts and difficulties with the brand in real time. This truly achieves communication resonance, forming a consensus on frontline market judgment while quickly empowering their operational capabilities and marketing vision.

**1. Organize Joint Manufacturer-Distributor Regular Meetings**

Manufacturers generally have their own internal communication meetings, and distributors rarely participate, often only attending a summary meeting at mid-year or year-end. This format and frequency are far from sufficient for distributors to build a deep distribution community.

Distributors should **actively invite** the manufacturer's sales supervisors, office heads, regional managers, and other brand management, preferably after the brand's internal business meetings, and bring their core team members to **hold joint manufacturer-distributor meetings on a monthly basis.**

It is recommended that the distributor lead the meeting, prepare the agenda in advance, and issue meeting minutes afterward, creating a sense of ceremony and achieving tangible results.

**2. Eight Reports to Make Communication More Focused**

Efficient manufacturer-distributor business meetings must be based on annual sales targets and sales rhythm, analyzing market execution status and digging deep into opportunity points. Taking beverage distributors as an example, I have sorted out 8 essential reports as key communication items for business review.

**1) Sales Target Achievement Analysis Table**

Description: Performance-oriented, analyze current achievement with year-on-year and month-on-month comparisons, and predict performance trends based on internal and external economic and market environments.

**2) Product Distribution Report**

Description: Clarify product penetration in channels and analyze horizontal growth space in sub-channels.

**3) Product Activity Report**

Description: Analyze product sell-through performance in channels, and dig deep into vertical growth space in channels based on product positioning.

**4) Top 30 Outlet Ranking Table**

Description: Track monthly sales of high-performing outlets in the regional market to maintain the brand's absolute advantage in these outlets.

**5) Single Product Sales Ranking Table**

Description: Analyze the differentiated performance of each SKU in the regional market, enabling more precise promotion strategies.

**6) Core Outlet Cost-Efficiency Table**

Description: Track cost-effectiveness of core outlets to maintain efficient and reasonable cost investment.

**7) Market Execution Status Table**

Description: Understand frontline business visit plans and key action execution during visits, and deeply understand product display opportunities, promotion communication, aged inventory, and abnormal product flow at terminals.

**8) Delivery Service Tracking Table**

Description: Track and provide feedback on terminal delivery timeliness and service satisfaction to evaluate service quality in the delivery process.

**3. Maintain a Review Mindset and Reach Consensus on Key Work**

With the above analysis templates, it is easier to conduct a comprehensive scan of the current market operation status. For these analysis dimensions, distributors must combine their own understanding of the market with the brand's management for in-depth discussion, participate, and provide opinions.

**It is important to take a broader view, identify gaps in the manufacturer's and your own management models, and find the root causes of problems** to optimize existing management processes, build more efficient feedback mechanisms, and enhance regional market influence.

But special attention should be paid: after communication, the distributor and the manufacturer's team should reach a consensus on the three most important tasks for the next phase and propose feasible support measures, complementing and supervising each other.

**Empower and Share Cases**

**1. Learn from the Manufacturer's Digital Transformation and Establish Initiative in the Relationship**

At this stage, most brands have entered a new phase of digitalization, but distributors started later. The information gap caused by asynchronous development often gives manufacturers greater say in communication.

Currently, more and more distributors are embarking on their own digital empowerment paths, cooperating with excellent service providers such as Fenxiang Xiaoke, Waiqin 365, and Zhoupu Data. Distributors need to learn from manufacturers how to advance digital projects and quickly establish their own **marketing big data system** and accumulate their own **private domain traffic**.

**2. Strengthen the Team's Control Over the Market**

Distributors should have their teams more involved in the manufacturer's routine business actions, especially in negotiations and visit maintenance for high-sales channels and cost-bearing outlets, market shocks, and vehicle-based distribution. Maintain familiarity and control over their own market. For potential blind spots where the manufacturer's service is inadequate, **proactively negotiate and establish contact**, and never turn a deaf ear.

At the same time, maintain high-quality cooperation with secondary distributors who have strong service awareness in the market. In this process, **absorb the brand manufacturer's business philosophy and strengthen your own core competitiveness**.

**3. Create Models and Exchange Learning**

Distributors should break through their regional limitations in operations, **widely participate in pilot projects of various agency brands**, and seek more learning and exchange opportunities.

Many brand manufacturers have pilot projects in their annual marketing plans, such as model market creation, channel operation models, new product launches, township development, and restaurant development. Distributors should **actively strive for these**.

On one hand, these projects bring more market resources; more importantly, they provide opportunities for professional guidance and expanded horizons from manufacturer experts, and may also lead to opportunities to visit and learn from other excellent markets.

**Uphold Bottom Lines and Build Reputation**

In business, integrity is the foundation and altruism is the essence. Everything is built on years of accumulated reputation. Therefore, short-sighted self-interested behavior should become a red line that distributors cannot cross in the new era.

**1. The Red Line of Channel Stuffing Must Not Be Crossed**

Many distributors engage in malicious channel stuffing under the pressure of high manufacturer targets, cooperating with e-commerce to supply at ultra-low prices, causing frequent irregular product flow and declining channel prices.

In the new stage of manufacturer-distributor relationships, distributors must proactively uphold bottom lines. Facing high inventory and payment pressure, it is best to actively communicate with the manufacturer about market expansion plans and distribution plans, and respond positively.

**2. Distinguish Right from Wrong and Operate Legitimately**

Colluding with sales managers to cash out market display rewards and divert promotion funds—no matter how strict the supervision mechanism, it cannot stop human greed. Distributors must accurately identify problem sales personnel who seek personal gain, draw clear boundaries, and not collude with them.

**In the face of uncertainty, the best way is to huddle together with capable people around you, taking the essence and discarding the dross; in the face of slowing growth, the best way is to quickly integrate resources, keep pace with the times, and urgently build your own core competitiveness.**

Choose responsible brands and manufacturers with vision to dance with, but strength is always the prerequisite for equal dialogue. A new year, a new starting point. May every distributor friend stay true to their original aspiration and achieve lasting success.

**Are you 'watching' me?**


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Contact: zhaobo258@gmail.com · +86 158 5481 7671
