---
title: "How to Quickly See Through a Person's True Nature from 9 Details in Conversation"
description: "Through customers' speech, salespeople can understand their inner thoughts. By mastering the meanings of various speech patterns, salespeople can adopt corresponding strategies to close deals."
author: "New Distribution"
publisher: "New Distribution"
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telephone: "+8615854817671"
published: "2015-10-13"
language: "en"
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# How to Quickly See Through a Person's True Nature from 9 Details in Conversation

> Through customers' speech, salespeople can understand their inner thoughts. By mastering the meanings of various speech patterns, salespeople can adopt corresponding strategies to close deals.

Through customers' speech, salespeople can understand their inner thoughts. By mastering the meanings of various speech patterns, salespeople can adopt corresponding strategies to close deals.

1. **Making critical remarks about others – people with strong jealousy**
Some customers often make critical remarks about others. Such people are usually jealous, narrow-minded, unpopular, and lonely. When dealing with such customers, be tolerant and do not haggle over every detail.

2. **Ambiguous speech – people who like to please others**
Such customers speak in a way that feels vague, which can be interpreted one way or another. They are tactful and know how to protect themselves and use others. When facing such customers, salespeople should be more cautious and not rush for results.

3. **Small talk – people who want to get close to you**
If a customer talks about everyday matters, it indicates they want to understand your capabilities, probe your intentions, test your attitude, and then get down to business. Such people are scheming. Salespeople can use their desire to get close to find out the customer's true intentions and win the order.

4. **Avoiding a topic – people with hidden agendas**
When discussing a topic, if the customer suddenly brings up another topic, this sudden change is surprising. It indicates that the customer may have reservations about the original topic, is unwilling to discuss it, or is avoiding something. At this point, you can try to probe the customer's attitude. If they refuse to continue or show signs of anger, salespeople must stop. However, afterwards, carefully analyze what might be going on to extract valuable information.

5. **Diagnosing others – people with ulterior motives**
Customers who often evaluate someone or express their views on something, and their judgments are often insightful, even eye-opening, indicate that they are perceptive and have their own opinions. For such customers, do not blindly trust their judgments; analyze the hidden implications and do not let it affect your sales work.

6. **Maliciously blaming others – people with strong desire for control**
Those who like to nitpick and exaggerate others' faults are harsh, have high self-esteem, and desire to dominate others. Such customers are stubborn and not easily swayed. Therefore, salespeople should not push their products or services forcefully; the best strategy is to use softness to overcome hardness and avoid hitting a wall.

7. **Trimming sails to the wind – people who change easily**
Some customers lack firm opinions and are always changing. When others offer attractive conditions, they immediately change their original plans. Even if you have a long-standing relationship, they will not hesitate to break agreements for small gains. For such customers, use the lure of benefits to achieve your goals.

8. **Complaining constantly – people who are petty and cannot hold things in**
People who complain often have a high opinion of themselves. When reality cannot maintain their superior status, they vent through complaints. They keep nagging, showing how innocent they are, as if they have suffered a great loss. For such customers, you don't need to take their words to heart; just proceed with your plan. Sometimes you can comfort them to build rapport.

9. **Appealing to tradition – people with conservative thinking**
Such customers use traditional standards to evaluate new things. They are mostly empiricists, with conservative and rigid thinking. When dealing with such customers, you must follow established routines and avoid making new moves. If you have new ideas, communicate with them in advance; otherwise, they may oppose you.

**-END-**

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